Library Owner guide

Everything a Library Owner needs to run a library day to day. A Library Owner is the admin of a specific library: you manage that library’s carriers, run and oversee lending, keep caregiver records in order, and configure the library’s settings. You can also override the blacklist gate during check-out when needed.

Your access is scoped to the libraries you’re assigned to. Org-wide settings, billing, and inviting new people to the org belong to the Org Admin.

What you can do

• Add, edit, and manage carriers in your library.
• Check carriers out and in, renew loans, and handle overdue and reserved carriers.
• Create and manage caregiver records, waivers, flags, and fit checks.
• Override a blacklist notice during check-out (with a logged reason).
• Manage which of your team members can access the library.

Manage inventory

• Add a carrier
• Edit a carrier
• Change a carrier’s status
• Pick a brand, model, and variant from the catalog
• Transfer a carrier between libraries
• Log damage
• Print labels and QR codes
• Carrier statuses

Run lending

• Check out a carrier
• Check in a carrier
• Renew a loan
• Handle an overdue loan
• Reserve a carrier
• Run the waitlist
• What the blacklist gate does
• Loans, renewals, reservations, waitlist, and blacklist

Manage caregivers

• Create a caregiver
• Record a waiver
• Add flags
• Record a fit check
• Anonymize a caregiver
• Caregivers and what data is stored

Manage access and reporting

• Manage team access
• Read your reports
• Export to CSV

See also

• Org Admin guide
• User guide
• Troubleshooting & FAQ