Library Owner guide
New Library Owner? What changed. You can now run a library end to end — add and manage carriers, set flags, override the Do Not Lend gate, archive, give away, and run events. A handful of things still belong to an Org Admin: library assignments, the library’s General settings, billing, and anonymizing a caregiver — see Who can do what for the full split.
Everything a Library Owner needs to run a library day to day. A Library Owner is the admin of a specific library: you manage that library’s carriers, run and oversee lending, keep caregiver records in order, and help configure the library’s settings. You can also override the Do Not Lend gate during check-out when needed.
Your access is scoped to the libraries you’re assigned to. Org-wide settings, billing, and inviting new people to the org belong to the Org Admin.
What you can do
- Add, edit, and manage carriers in your library.
- Check carriers out and in, renew loans, and handle overdue and reserved carriers.
- Create and manage caregiver records, waivers, flags, and fit checks.
- Override a Do Not Lend notice during check-out (with a logged reason).
- See which team members are assigned to the library. Adding or removing assignments is done by an Org Admin.
Manage inventory
- Add a carrier
- Bulk import carriers and caregivers
- Edit a carrier
- Change a carrier’s status
- Pick a brand, model, and variant from the catalog
- Transfer a carrier between libraries
- Give a carrier away
- Permanently delete a carrier
- Track carrier usage
- Log damage
- Print labels and QR codes
- Carrier statuses
Run lending
- Check out a carrier
- Check in a carrier
- Renew a loan
- Handle an overdue loan
- Reserve a carrier
- Run the waitlist
- What the Do Not Lend gate does
- Loans, renewals, reservations, waitlist, and Do Not Lend gating
Run meetups and events
Manage caregivers
- Create a caregiver
- Record a waiver
- Add flags
- Record a fit check
- Anonymize a caregiver (Org Admin only)
- Caregivers and what data is stored