Roles
Carrier Stash has three roles your team can hold — Org Admin, Library Owner, and User — each with a different scope of access. Roles are additive: a person can hold different roles across different organizations and libraries, so the same account might be an Org Admin in one organization and a User in a single library of another.
Org Admin
The Org Admin has full control of the organization. They can:
- Create and configure libraries
- Invite people and set org and library roles
- Manage billing and the subscription tier
- Change organization settings, including the access mode
- See and manage every library, carrier, caregiver, and loan in the organization, regardless of access mode
The first person to create an organization is its Org Admin. There can be more than one.
Library Owner
A Library Owner manages a single library. Within that library they can:
- Add, edit, and archive carriers
- Run check-outs, check-ins, and renewals
- Manage caregiver records tied to the library
- Manage the people assigned to the library
- Override a blacklist gate at check-out with a required reason
A Library Owner’s authority is scoped to the libraries they’re assigned to — being an owner of one library grants nothing in another.
User
User is the day-to-day role (called Library User internally). Assigned to a library, a User can:
- Check carriers out and in
- Renew loans
- Create and update caregiver records
- Add carriers and notes
Users can’t override a blacklist gate — that requires a Library Owner or Org Admin — and they don’t manage other users or billing.
Org-level vs. library-level
Roles come in two layers. At the organization level a person is either an Org Admin or a plain member. At the library level a member is assigned as a Library Owner or a User per library. A plain org member with no library assignment can sign in but has no library to work in until an Org Admin assigns them one.
Access mode changes what members can see across libraries, but never overrides these roles — writing always requires a direct library assignment. See Libraries and access modes.